Services Available

Visa Information Helpline - We handle all enquiries about UK visa applications.

By Telephone:

• Helpline Number: 00965-2971170
  
  
• Normal Operating Hours: 0930 to 1730 Hrs (1600 to 1730 Hrs – by appointment ONLY for appointments booking please call 2971170) Sunday to Thursday.
  

By E-mail to: info.ukkw@vfshelpline.com

In person at:

UK Visa Application Centre
4B, 1st Floor, Al Banwan Building,
Al Qibla Area, Ali Al Salem Street,
Opp: Central Bank of Kuwait,
Kuwait City, Kuwait

• Premium Service - For those applicants who wish to pay extra for that personal touch and enhanced customer service, this service will guarantee you one-to-one attention with a dedicated member of staff who will guide you to a separate waiting area.Here, your application will be dealt with in stylish surroundings with hot beverages upon request. You can also receive an assistance in completing your visa application form without paying an extra amount above your Premium service charge of KD 11.000 per application…You will be quickly guided through Biometric enrolment. We will also undertake any photocopying of documents that you may require and take your photo for the visa application form if you require this service too. Your time is precious, and your entire experience will be one of speed, efficiency and the level of customer service you demand. Once returned from the Embassy, your passport will be couriered back to you at your home or office upon request. To book an appointment you should visit our website www.vfs-uk-kw.com or phone 00965-2971170 for the assistance. You can simply present yourself to reception and ask for the 'Business Class Service'. There is an additional fee for this service of 11.00 Kuwaiti Dinars per application.
  
  
• Business Class Service - For those applicants who wish to pay extra for that personal touch and enhanced customer service, this service will guarantee you one-to-one attention with a dedicated member of staff who will guide you to a separate waiting area. Here, your application will be dealt with in stylish surroundings with refreshments available. Your visa application form will be completed for you and you will be quickly guided through Biometric enrolment. We will also undertake any photocopying of documents that you may require and take your photo for the visa application form if you require this service too. Your time is precious, and your entire experience will be one of speed, efficiency and the level of customer service you demand. Once returned from the Embassy, your passport will be couriered back to you at your home or office. To book an appointment you should phone 00965-2971170 or you can simply present yourself to reception and ask for the 'Business Class Service'. There is an additional fee for this service of 11.00 Kuwaiti Dinars.
  
  
• Passport Courier Return - The VAC will courier your passport back to you for a small extra fee of 4.00 Kuwaiti Dinars. Ask for this service when you submit your application at one of our service desks.
  
  
• Form Filling - Our staff will sit down with you and complete the visa application form on your behalf for a small extra fee of 3.500 Kuwaiti Dinars. If you wish to have this service, you should inform reception when you arrive at the VAC.
  
  
• Photocopying of Documents - If you are advised by our service staff that you will need photocopies of certain recommended supporting documentation, for a fee of 0.150 Kuwaiti Fils per sheet our staff will take copies for you.
  
  
• Track Your Application - Click here to track your application through the visa process.
  
  
• SMS service - The VAC will send you an update on your passport status once it is returned from the embassy through a SMS for a small extra fee of .400 Fills per SMS. Ask for this service when you submit your application at one of our service desks.